Privacy Policy
Last updated: July 9, 2026
This Privacy Policy explains how Triple Point LLC (“Triple Point,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us for our management consulting services.
Information we collect
- Contact information you provide through our forms or by email — such as your name, email address, phone number, and any message you send us.
- Mobile phone number and SMS consent when you opt in to receive text messages from us.
- Basic technical data your browser sends automatically, such as IP address, used to operate and secure the site.
How we use information
- To respond to your inquiries and provide the consulting services you request.
- To send you appointment reminders, project and account updates, and account notifications — including by SMS if you have opted in.
- To operate, maintain, and secure our website.
Mobile Information & SMS Consent
Mobile Information & SMS Consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information or mobile phone number.
If you have opted in to SMS, you can cancel at any time by replying STOP to any message. Reply HELP for help, or contact us at crew@triple-point.io or (248) 991-4982. See our SMS Terms for full program details.
How we share information
We share information only as needed to run our business — for example, with service providers and subcontractors who support our operations (such as customer service) and who are bound to protect it. We do not sell personal information, and we do not share mobile opt-in data or consent with third parties except as described above. We may disclose information where required by law.
Data retention
We keep information only as long as needed for the purposes described here or as required by law, then delete or de-identify it.
Your choices
You may request access to, correction of, or deletion of your information, and you may opt out of SMS at any time (reply STOP). To make a request, contact us using the details above.
Contact us
Triple Point LLC · 960 Pine Ave NW, Grand Rapids, MI 49504-4372 · (248) 991-4982 · crew@triple-point.io